Our Policies

Privacy Policy

Your personal data:

Personal data relates to an individual who can be identified from that data. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).

Who are we?

Harriet McAtee (trading as Nourish Yoga Training) is the data controller for this information (contact details below), which means we decide how your personal data is processed and for what purposes. This privacy notice tells you what to expect when Nourish Yoga Training collects personal information.

How to get in touch:

If you have any questions or comments, or if you want to update, delete or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message.

You may also contact us by postal mail or email at:
Nourish Yoga Training
Attn: Privacy Officer
harriet@nourishyogatraining.com

What personal data we collect

  1. Information you voluntarily provide to us: When you sign up for and use our Services (including our website, blog, online booking system), consult with our customer service team, send us an email, post on our blog, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, occupation, location, purchase history, and other demographic information, including information regarding your health, or criminal conviction or offence data. By giving us this information, you consent to this information being collected, used, disclosed, and stored by us, as described in our Terms of Use and in this Privacy Notice. 
  2. Information we collect automatically: When you use the Services or browse one of our Websites, we may collect information about your visit to our Websites, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. 

We may require you to provide certain information to us in order to enter into and perform our contract(s) with you or to comply with our legal obligations.  Except in these circumstances, your decision to provide personal information to us is generally voluntary and, where it is voluntary, you may choose to withhold and not provide personal information to us.  If you choose not to provide certain information to us we may not be able to accomplish some of the purposes outlined in this policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

What information do you store?

We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors. We currently use Google Analytics on this website.

Where does the information go?

We use the Contact Form 7 plugin to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access. The information is also stored in the database on our hosting server for backup and later reference purposes. We use the Flamingo plugin to safely manage this data. NameCheap hosts this website.

How long do you keep the information?

We don’t set a particular time limit on storing information because we need it for future reference. If you want your information to be removed from our database, please contact us. We will remove it anytime there are concerns about your privacy.

Do you share the information with other parties?

No, although we do use some WordPress plugins on this website that may pass data, including personal information, to external servers to process, such as Akismet Anti-Spam or Jetpack by WordPress.com.

We only use WordPress plugins and themes that are hosted by WordPress.org. WordPress.org’s guidelines clearly prohibit tracking users without their explicit informed consent.

How do we process your data?

Nourish Yoga Training complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We ensure that we have set out the legal basis on which we process your information.

How do we process your personal information?

Purpose of processing your information Legal basis for processing 
To administer booking requests and purchases, including confirming your booking or purchase and otherwise communicating with you about your booking or purchase. With your consent or for the performance of a contract, or for taking steps at your request in order to enter into a contract.
To provide you with other products and services you request With your consent or for the performance of a contract, or for taking steps at your request in order to enter into a contract.
To manage our relationship and to administer your membership to any membership scheme we provide With your consent or for the performance of a contract.
To address any claims made against us; for example, we may share details of our accident logs with our insurers in connection with any claim made or likely to be made against us Carried out in connection with legal proceedings (ie the establishment, exercise or defence of legal claims)
To comply with any legal or regulatory obligation (including in connection with a court order) This processing is necessary for compliance with law
To provide you with information that you have requested from us With your consent, or as is necessary for compliance with the law.
To send you marketing communications  With your consent.
To protect our rights, property or safety or those of our customers, employees or other third parties Depending on the circumstances, the processing is carried out for our legitimate business purposes, compliance with law, to protect the vital interests of a living person (ie matters of life or death), or in connection with legal proceedings (ie the establishment, exercise or defence of legal claims)

How do we process your sensitive and criminal offence or conviction data?

Purpose of processing your information Legal basis for processing 
To ensure that we are able to provide the safest services possible. With your explicit consent.
To fulfill our Safeguarding requirements. With your explicit consent, for employment purposes, or to comply with safeguarding requirements, social security and social protection law. 

Who do we share your personal information with?

In connection with the uses described above, we may share your information to certain third parties, including:

  • Other companies and entities owned by Harriet McAtee (trading as Nourish Yoga Training).
  • Organisations that provide services to us. For example, we may engage third party service providers to send postal mail and email, maintain and update our databases of customer details (including the removal of repetitive information), analyse data,, process card payments, provide customer service and handle claims;
  • to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity and for the assessment and collection of tax; and
  • our insurers and insurance brokers and our and their advisers in the event that a claim is made or could be made against us.

In the event that we sell or buy any business or assets, we may disclose personal information held by us to the prospective seller or buyer of such business or assets.  If we or substantially all of our assets are acquired by a third party (or subject to a reorganisation within our corporate group), personal information held by us will be one of the transferred assets.

We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation (including in connection with a court order), or in order to enforce or apply the agreements we have with or otherwise concerning you (including agreements between you and us (or one or more of our affiliates)); or to protect our rights, property or safety or those of our customers, employees or other third parties.

You should be aware that, if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to access and disclose individually identifiable information concerning your activities whilst using our website, we reserve the right to do so. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of our website, and that use is deemed by us inconsistent with the terms governing use of our website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statement on the other websites you visit. 

Use of children’s data

We do not knowingly collect or store any personal information about children under the age of 16 and we do not offer any of our products or services directly to children.

Where will your information be processed?

In relation to the above uses of your personal information and the above sharing arrangements, your personal information may be transferred to, and stored and processed in, one or more countries outside the European Economic Area (EEA), including countries which do not provide equivalent protection for personal information.

In relation to these transfers, we will take steps to ensure that your personal information is adequately protected. This may involve the use of data transfer agreements (standard contractual clauses) in the form approved by the European Commission or some other mechanism recognised by the European Commission as ensuring an adequate level of protection for personal data transferred outside the EEA (such as the US Privacy Shield framework). https://www.privacyshield.gov/welcome

How long do we keep your personal information?

We will keep your personal information for as long as is necessary given the purposes for which we collected and use that information. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.

If we collected your personal information in order to perform a service or performance of a contract, we keep your personal information for 4 years from the date of the last service you requested or booked with us. 

If we collected your personal information in the process of recruitment, we keep successful applicants’ personal information for 4 years from the date of their termination or resignation. We keep unsuccessful applicants’ personal information for 6 months from receipt. 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How do we keep your personal information safe?

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

How can you access, correct, update or delete information we hold about you?

We will give an individual access to any Personal Information we hold about them within 30 days of any request for that information. You are entitled:

  • to request access to your data, 
  • to correct or update your data, 
  • to delete your data, 
  • to restrict or object to how we use your data, and
  • To move your data. 

Individuals may make any of the above requests regarding the information we hold about them by contacting us here. Unless it is prohibited by law, we will remove any Personal Information about an individual from our servers at your request. There is no charge for an individual to access or update their Personal Information.

You are able to unsubscribe or withdraw consent for how we use your information at any time. 

How can you make a complaint?

To make all relevant requests and complaints, please in the first instance contact the Privacy Officer: 

Nourish Yoga Training
Attn: Privacy Officer
harriet@nourishyogatraining.com

You are entitled to make a complaint to the Information Commissioner’s Office:

on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/  or at their address: 

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Updates

If we update this privacy notice, we will post the updated notice on this website. The updated notice will take effect as soon as it is posted on our website. This policy was last updated on 21 May 2020.

Image & Social Media Guidelines

Community photoshoots

At Nourish Yoga Training, we do one or two annual photoshoots where we invite members of the community to participate in a free yoga class that is photographed. Our hope is that a diverse range of people sign up to participate. We are still fighting the idea that yoga is for the privileged. It is important to us that the images we use show members of our community and are not stock images.

All participants of our community photoshoots have signed releases permitting us to use the images as we see fit. We endeavour to use them respectfully and within the context of the work Nourish Yoga Training does.

Use of images

We use images of our teachers to advertise their classes, workshops, or other offerings. In instances where we would like to use their image for blog post articles or posts not directly relevant to them, we will first seek permission. 

Posting on social media 

In our marketing we minimise the use of images that represent excessive flexibility or complex asana that are neither accessible nor inclusive. Exclusively representing yoga in this way can make people feel excluded because their body type, experience, and mobility. Physical challenge is really fun, and doing complex poses can be great, but it’s not the only way to experience yoga. 

At Nourish Yoga Training, the vast majority of our classes are grounded in the philosophy of the Eight Limbs of Yoga, laid out by Patanjali in the Yoga Sutras (c. 0-400 CE). Social media, particularly Facebook and Instagram (our main platforms) is a primarily visual channel, and the most visual limb of yoga is asana. Consequently our social media posts mostly display physical postures in their images, although wherever possible we strive to go above and beyond asana, post breathing & meditation techniques and ideas from the ethics of yoga. 

Image use and posts regarding diversity/equity 

When choosing images to post on topics regarding diversity/equity, we endeavour to check in with the individuals in those images to ensure that they are comfortable with the content bearing their image. We do not condone tokenisation in our image use.

Reposting on social media 

When appropriate, we repost other people’s posts on our social media accounts, including Facebook, Instagram, and Twitter. The things that we repost are relevant and appropriate for our audience. 

We share work that endeavours to make yoga accessible to people regardless of gender, ethnicity, ability, age, religion, sexuality, health or wealth. 

We do not repost or share anything that contains harmful or hateful speech including slurs or oppressive language. We do not repost or share anything that appropriates a culture. It is important to acknowledge that even if we do not intend to cause harm by the things that we post, reinforcing appropriation can be incredibly damaging. We should strive to be informed, educated and humble about our practice and our teaching. 

 Tags by others 

We are tagged in many posts across social media. We cannot control who tags us, and whilst we welcome  genuine engagement tags, some accounts use this as a strategy to  ‘fish’ for a repost without actually being relevant to us or the work that we do. 

We do not repost or share any post unless it is a genuine engagement with Nourish Yoga Training.

Race, gender & LGBTIQ+ inclusive language

Across social media platforms, we adopt a policy of using inclusive language, including gender- and race-neutral emojis (i.e. yellow variants). We avoid using gendered language to describe professions (e.g. “actress” for “actor”), gendered honorifics (“Ms.”, “Mr.”, etc.), and assigning gender to otherwise genderless phenomena. When referring to members of our community in the third person we use a person’s preferred pronouns. If this information cannot be obtained in time for publication, Nourish Yoga Training substitutes neutral pronouns ‘they/them’. When gathering information about people on social media – e.g. for campaigns, surveys, contests, etc. – we do not ask questions about race, gender, or sexual identity.

This policy was last updated on 2 September 2020.

Covid-19 Policy

Summary: Our Covid-19 Policy & Other Resources     

On 25th July, the Government outlined measures that would allow indoor gyms, swimming pools and sports facilities to re-open. 

It is these guidelines, in combination with referral to policies drawn up by trusted bodies focused specifically on in-person yoga practice,  as well as trusted studios both within and without Oxford, which have informed Nourish Yoga Training’s Covid-19 Policy. 

For the most part, Nourish Yoga Training will be implementing Prana Yoga Oxford’s pre-existing Covid-19 Policies and Procedures (see Section 2). Because of the differences in requirements between running a yoga class and a yoga teacher training session it has sometimes been necessary to include further policies and procedures. 

  • To view the Government’s full guidelines for sport gyms and leisure facilities, click here
  • To view the Government’s general guidance on Covid-19, click here.
  • To view the Government’s guidance on the use and exemptions of use of facemasks, click here

Nourish Yoga Training is proud of our community and we take our responsibility to keep both trainees and trainers safe seriously. We ask all members to be reflective and responsible about their safety and wellbeing, abiding by this policy to keep our whole community as safe as possible. 

Prana Yoga Oxford’s Covid-19 Policies and Procedures

Nourish Yoga Training has hired the studio spaces at Prana Yoga Oxford to facilitate its in-person teaching. Prana Yoga Oxford has its own policies and procedures to keep teachers and students safe while in the studio. While at the studio, we ask that our teachers and trainees follow Prana Yoga Oxford’s policies, as detailed below.

Where appropriate, Nourish Yoga Training has shortened or removed policy points to reflect the needs of those practicing as a Nourish Yoga Training trainee or teacher. However, you can view Prana Yoga Oxford’s full policy here

Your safety at Prana will include:

  • Social distancing of 4 sq. meters per person
  • Floor markings denoting mat placement and social distancing while practicing
  • New traffic flow in studio with separate entrances and exits
  • Hand sanitiser, wipes, gloves, and masks provided
  • Masks required before and after class
  • Limited class size of 10 students per class

Upon arrival/departure to a studio class you will: 

  • Be dressed in yoga gear and bring your own mat/equipment*. 
  • Be asked to wear a mask in the studio before class begins
  • Remain socially distant (along drive) should others be waiting for entry
  • Enter through the front door, and bring shoes and all belongings to the back of the studio
  • Take a wipe (and gloves/mask if desired) to clean your personal floor area after class. 
  • Find a spot to practice using floor markings and dot for mat placement
  • Upon leaving, giving other students space and time to gather belongings and exit
  • Exit through the back door (which will be left open)

A few more guidelines:

  • Mat rental and studio equipment will not be in use for the time being*, please bring your own
  • Changing areas will be closed, so please arrive in your yoga gear (as best you can)
  • Masks will be required, so please bring one, otherwise we have them on hand and for sale
  • Toilet will be available, but please use the disinfectant provided to wipe down surfaces upon departure 
  • Wash hands thoroughly and use hand sanitiser provided.

*Please use our bolsters, as long as you bring your own clean towel to cover the whole bolster.

Policies and Procedures: Trainees

  • Trainees must not attend training sessions if they are feeling unwell, are experiencing symptoms, or someone in their household is experiencing symptoms. Nourish will support students to complete a catch up session, wherever possible minimising delay to their training schedule.
  • Trainees will be temperature checked upon arrival. A temperature of 37.8 celsius or above will result in the trainee being asked to return home and arrange a catch up session for missed modules.
  • We will be using an air purifier during sessions to improve air quality. When using the upstairs studio we will keep the rear door open to improve air flow, this could result in the studio being cooler, please ensure you bring warm clothes and/or a blanket to ensure you stay warm.
  • Trainees will be asked to wear masks when moving about the studio, going to the bathroom etc. It is recommended (not required) that trainees wear a mask or face covering whilst lecture or theoretical sessions are being delivered. Masks are not required to be worn during practices or practical sessions.
  • Before and after training sessions, and during breaks, especially when not on premises, trainees are asked to be mindful of physical distancing guidelines, and maintain a distance of 1 metre + from others. Trainees will be asked to sanitise their hands upon returning to the studio after breaks.

Policies and Procedures: Trainers

  • Trainers are not to facilitate a session when feeling unwell, are experiencing symptoms, or someone in their household is experiencing symptoms. Trainers are to notify Harriet as soon as practicable when they are feeling unwell so appropriate cover teaching can be arranged. If cover teaching cannot be arranged and the trainer is well enough, the session may be swapped to online learning if appropriate.
  • Trainers must take accurate and complete records of attendance via our momo booking system so we can support track-and-trace if necessary.
  • Upon arrival, trainers are to temperature check themselves and trainees. If a trainer reports a temperature of 37.8 celsius or higher, they are to phone Harriet immediately so an appropriate response can be put together.
  • If a trainee measures a temperature of 37.8 celsius or higher:
    • They are NOT to enter the studio
    • They are NOT to remove their mask or face covering
    • They must NOT attend the training session
    • Trainer to contact Harriet to inform, so Harriet can support trainee to arrange a catch up session.
  • We will be using an air purifier during sessions to improve air quality. When utilising both downstairs and upstairs studios on a training day, trainers are required to move the air purifier as needed, and operate according to the instructions. When using the upstairs studio, trainers are to keep the rear door ajar or open at all times to improve air flow. 
  • When teaching, trainers are required to stay within their designated space at all times, and not move around the teaching space. Wearing a mask is not required for trainers during teaching, however you are asked to wear one while moving about the space, using the bathroom, greeting trainees and taking their temperature.
  • Trainers are asked to be mindful of physical distancing guidelines and remind trainees where necessary to observe a distance of at least 1 metre + between each other.
  • Trainers are asked to refrain from teaching some pranayama and other practices which could promote airborne transmission. This includes, but is not limited to:
    • Forced exhalation/sighing breaths
    • Kapalbhati & Bastrika pranayama
    • Golden thread pranayama
    • Chanting or vocal exercises
  • Trainers are to refrain from hands-on adjustments (both trainer-trainee and trainee-trainee).